- Catalog Management - Product Listing - Customer Service - Order Management - Shipping Orders - Account Management
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Handle after-hours emergency calls, schedule appointments, and sync bookings using Resort Cleaning software. Provide administrative support, check payroll, and generate reports. Communicate with customers and team members, offer upsell opportunities, and manage social media content to engage with property managers and guests.
Provide support to our team remotely or in our office, ensuring efficient and smooth operations. This role involves working closely with our team, assisting with administrative tasks such as scheduling appointments, managing emails, and organizing files. You will create and maintain spreadsheets, reports, and presentations, and serve as a liaison between clients and the team, handling communication and ensuring timely responses. Also, aid with project coordination and management, including setting up meetings and managing project timelines, conduct market research and compile data for various projects, and manage social media accounts and assist with content creation.
As Natalie's Executive Assistant, youβll play a key role in providing her with the assistance she needs to stay focused on growing Poppy & Peonies, while maintaining balance in her day-to-day responsibilities. In this dynamic and multifaceted role, you will serve as the right hand to Natalie, ensuring her time, priorities, and commitments are managed with precision and care.
As an Office/Remote Administrative Assistant, this role is crucial in the day-to-day operations, providing administrative support to the team, completing various tasks, and ensuring the smooth functioning of the business. You will be responsible for managing emails, scheduling meetings, handling customer inquiries, managing social media, and preparing documents.